ajay
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Posts: 7 
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Post by ajay on Sept 24, 2015 22:19:03 GMT
Folks--
1. A theory of motivation I mentioned at the tail end of class is that of Flow. Here is an excellent Ted Talk on Flow:
www.ted.com/talks/mihaly_csikszentmihalyi_on_flow
2. And here is the article I dimly recalled seeing that speaks to the power of apology in the case of medical malpractice.
mobile.nytimes.com/2008/05/18/us/18apology.html?pagewanted=all&referrer=&_r=0
Please post any reactions you may have to either one of these pieces.
p.s. I have also asked Kiho to update the slides from yesterday so they include slides on the theory of Flow and the theory of fairness/equity/justice (also see pp. 162-167 of your book on a detailed treatment of the perspective).
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Post by Jason Russo on Sept 30, 2015 21:59:16 GMT
The idea of flow sounds nice, but I'm a little skeptical. While it would be great to love your work, I think most of us work out of necessity, to satisfy some of those needs that Maslow identified in his hierarchy. And while we may not dislike every aspect of the work we do, there are other things we'd probably be doing if we didn't have to work. Those people that figure out how to do what they love and make a living from it probably realize flow in their lives.
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ajay
New Member
Posts: 7
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Post by ajay on Oct 9, 2015 1:48:59 GMT
Thanks for your input, Jason. I appreciate the point you are making. However, I do think that there is a way to, as it were, "gamify" work so that increases the chances that we will find it more conducive to flow, and therefore, more engaging-- e.g., make rules of engagement clear; set clear goals; provide regular feedback about progress; etc. Some of us have more intrinsically boring jobs than others; but perhaps interestingness can be enhanced by making work more conducive to the generation of flow.
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